SUPERVISORS’ RATING OF COMPETENCIES POSSESSED BY OFFICE TECHNOLOGYAND MANAGEMENT GRADUATE WORKERS IN PUBLIC ORGANISATIONS IN KATSINA STATE

Abstract

This research was necessitated by dividedly reported lack of relevant competencies by Office Technology and Management graduates by employers. It determines supervisors' rating of competencies possessed by OTM graduates working in public organisations in Katsina State. Two research questions guided the study and two null hypotheses were tested at 0.05 level of significance. The population of the study comprised 248 supervisors in public organisations. Instrument used for data collection was a 36 items questionnaire validated by of experts. The internal consistency of the items was ensured through split half
method and Pearson Product Moment Co-relation Co-efficient was used to determine the reliability. Mean ratings and standard deviations were used to answer the research questions while z-test was used to test the null hypotheses. Findings revealed that OTM graduates possessed word processing competencies to a great extent and desktop publishing competencies at a low extent. Gender did not significantly significantly influence respondents' mean ratings as the extent OTM graduates workers possessed word processing competencies but type of organisation significantly influenced the respondents' mean ratings as the extent workers possessed desktop publishing competencies. Based on the findings, it was recommended among others that OTM graduates should be given adequate training on desktop publishing.